FREQUENTLY ASKED QUESTIONS
Where are Linaé treatments made?
All our products are made in France. The formulas are developed by two partner laboratories located in Brittany and Île-de-France. The products are then manufactured in Île-de-France and in the Landes. All our treatments carry the Origine France Garantie label.
Are Linaé treatments organic?
Linaé products are not certified organic but we favor ingredients of natural origin (minimum 98% per formula). We also highlight organic vegetable oils. All Linaé treatments are designed according to a rigorous formulation charter which excludes controversial substances such as silicones, mineral oils, parabens or phenoxyethanol. We submitted all our treatments to a non-compulsory clinical test which demonstrated that they had no estrogen-like endocrine disrupting effect.
Are Linaé treatments Vegan?
Linaé is not a “Vegan” labeled brand because we use an ingredient derived from beeswax in some of our products. Vegan people can nevertheless use SOOTHING RADIANCE-ACTIVATING MICELLAR TREATMENT OIL and COMFORTING METAMORPHOSIS CLEANSING OIL.
Can I receive trial doses?
We do not send test doses by mail but with each order placed on www.linaeskincare.com, we send you 2 EXPO DEFENSE duo sachets.
We will soon communicate to you on the site, the list of points of sale where you can test Linaé care and get advice.
Do you test your products on animals?
In accordance with European cosmetic regulations, none of our products and none of the ingredients are tested on animals. In addition, we do not use ingredients of animal origin, with the exception of products from the hive such as beeswax. Our treatments are labeled One Voice, which certifies that no product is marketed in countries where animal testing is still required by local cosmetic regulations. Find out more at www.one-voice.fr.
How long can a product be kept before opening?
Our treatments have a proven stability of more than 30 months.
How long can a product be kept once opened?
The Period After Opening (PAO) generally varies from 6 months to 24 months. It is written on the packaging of all Linaé products in the form of a pictogram representing an open jar indicating a number and the letter “M”. 6M corresponds to 6 months of use after opening.
How are the efficacy and safety of Linaé products demonstrated?
Before being put on the market, all of our skincare products are subjected to a series of tolerance, stability and efficacy tests. All claims of effectiveness are validated via clinical tests (hydration, anti-pollution, etc.) and use tests.
Can I apply Linaé treatments to my children?
We have not developed ranges for babies and children. The treatments have been dosed and formulated according to the needs and specificities of adult skin. We do not recommend the use of Linaé products on children.
Do you use preservatives in Linaé skincare?
In order to avoid any microbiological contamination (bacteria, fungi, yeasts, etc.), we use mild preservatives, authorized by the COSMOS organic standard and are set at less than 1%.
Where to buy Linaé products?
For now, the products are available via the e-shop. Soon, a list of points of sale will be communicated on the site.