FAQs
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Frequently Asked Questions
All our products are made in France. The formulas are developed by two partner laboratories located in Brittany and Île-de-France. The products are then manufactured in Île-de-France and in the Landes. All our treatments carry the Origine France Garantie label.
Linaé products are not certified organic but we favor ingredients of natural origin (minimum 98% per formula). We also highlight organic vegetable oils. All Linaé treatments are designed according to a rigorous formulation charter which excludes controversial substances such as silicones, mineral oils, parabens or phenoxyethanol. We submitted all our treatments to a non-compulsory clinical test which demonstrated that they had no estrogen-like endocrine disrupting effect.
Linaé is not a “Vegan” labeled brand because we use an ingredient derived from beeswax in some of our products. Vegan people can nevertheless use SOOTHING RADIANCE-ACTIVATING MICELLAR TREATMENT OIL and COMFORTING METAMORPHOSIS CLEANSING OIL.
We do not send trial doses by mail, but with each order placed on www.linaeskincare.com, we send you 2 EXPO DEFENSE duo sachets.
We will soon provide you with a list of points of sale on the website where you can test Linaé treatments and get advice.
In accordance with European cosmetic regulations, none of our products or ingredients are tested on animals. Furthermore, we do not use any ingredients of animal origin, with the exception of beehive products such as beeswax.
Our treatments have a proven stability of more than 30 months.
The Period After Opening (PAO) generally varies from 6 months to 24 months. It is written on the packaging of all Linaé products in the form of a pictogram representing an open jar indicating a number and the letter “M”. 6M corresponds to 6 months of use after opening.
Before being put on the market, all of our skincare products are subjected to a series of tolerance, stability and efficacy tests. All claims of effectiveness are validated via clinical tests (hydration, anti-pollution, etc.) and use tests.
We have not developed ranges for babies and children. The treatments have been dosed and formulated according to the needs and specificities of adult skin. We do not recommend the use of Linaé products on children.
In order to avoid any microbiological contamination (bacteria, fungi, yeasts, etc.), we use mild preservatives, authorized by the COSMOS organic standard and are set at less than 1%.
Products are available through the e-shop and at partner retailers. Please contact us to find your nearest retailer.
Our bestsellers are available in discounted packs when you buy two or three products, and the entire catalog is available in low-priced packs.
